National Learning Directory Accuracy Monitoring

  • Client:
    Skills Funding Agency (formerly the Learning and Skills Council)

The Briefs

  1. Test and report on the accuracy of the UK wide learning opportunity data published on the National Learning Directory (the national repository for all post-16 adult learning opportunities, including further and higher educational courses) by its contributory sources.
  2. Test and report on the compliance and performance of the principal contractor for course data held on the National Learning Directory, against contracted performance targets.

Our Role

Working across the UK, Globe delivered a telephone-interview based research methodology to test the accuracy of National Learning Directory data, and prepared time critical reports for potential DTI scrutiny. Activity exceeded 10,000 interviews per annum.

Working on two separate but related contracts individually spanning over 3 years, Globe developed a thematic approach to these studies based on an existing methodology, to suit the changing needs of our client. A telephone survey methodology was developed alongside an analysis framework, including robust consistency and compliance checks of data before the analysis stage and production of bespoke reports including trend analysis and recommendations for both data and framework improvements.


The compliance and performance aspects of our work had significant financial implications for the principal contractor.

There was a measurable improvement in accuracy and a significant improvement in the accuracy and relevance of information available to those people identified as being within in disadvantaged groups.

Greater consistency of information was achiever across the four UK learning data providers.

Related Entries