We completed Globe’s ISO9001 Management Review earlier today, looking at the outcomes of our internal audit. Now in our third year of auditing the systems these processes are well established, so we took some extra time to consider our client feedback – which we are very proud of.
A number of clients had also taken the time to submit written comments a sample of which I’ve pulled out of our audit papers and copied below.
Ian Miller, Greggs Plc
Lynette and the rest of the team I felt gave a really positive and efficient service.
Steven Schofield, Woodland Estates Limited
Very diligent & professional approach. Always kept me informed of developments. Very easy to deal with & believe they will always ‘go the extra mile’.
Matt Jones, LN5 Estates Limited
Achieved exactly what we wanted.
Sam Basu, SSB Carehomes Limited
Achieved what they set out to do. Very professional and knowledgeable.
David Forington, T H Forington & Son Limited
We have tried on numerous occasions over the past 30 years to get this property de-listed with no success but Globe have exceeded expectations with complete success and the property has now been demolished. They have succeeded where many others have failed though lack of knowledge and expertise. An excellent organisation with all staff pleasant and efficient even though this was a difficult and tedious process – will use them again for any new projects.
Embedding ISO9001, particularly with external audit (by QMS International) in a small professional services company needed a lot of careful thought in the early stages to ensure that the system served the business rather than the other way around. Now, with two external audits and seven internal audits behind us the business benefits are clear and crucially being experienced by our clients.
Globe takes its corporate responsibility policy very seriously. Whenever it can help local community groups and charities with their worthwhile work – which supports us all after all – we are keen to do so.
Most recently, the local heart failure nurse team’s efforts towards the national Ramp up the Red campaign were supported by Globe and many other local businesses. Support came in many forms with direct help for the event through to donating some very high quality raffle prizes. Over £450 was raised and this will go directly towards the care given to people with chronic heart and health problems.
We have other good causes in the pipeline and, no doubt, next year’s Ramp up the Red event will be here before we know it!
Globe was recently asked to provide a client with an update on the housing planning policy position on the East Lindsey coastline. The short commentary we offered may be of wider interest.
“In essence the draft approach advocated in the East Lindsey District Council Core Strategy was that of maintaining a stable population for the coast. As a consequence and mindful of existing housing commitments (including planning permissions already granted) there was no apparent intention to allocate further in Skegness and only limited allocations for other identified parts of the coast. From memory the intention was for only 1600 new dwellings on the coast over the full plan period (until 2028).
Two major developments Globe has submitted for clients in the centre of Lincoln received strong backing from Councillors at the Planning Committee yesterday.
After a great deal of work by the partnership striving to develop a new footbridge and associated development over the High Street level crossing the final proposal was formally approved. It will see a very high quality structure providing a route over the rail crossing, for able bodied and disabled alike, when the barriers are down. This will inevitably help relieve the frustrations felt by local people and hopefully stop those taking risks with their lives by jumping or lifting the barriers when a train is approaching.
The development will also see the transformation of the adjacent building at 179 High Street and the commencement of a pedestrian link through Wigford Yard, between High Street and Brayford, which will be completed by the University’s investment in due course.
Also receiving support was a proposal to deliver a high quality and significant landmark building on the vacant site adjacent to the Holiday Inn Express at Ruston Way. This building will accommodate 458 student rooms, in apartment formats, with retail and commercial space at the ground floor. Some 55% of the ground floor units are pre-let and now that permission is secured the developers are confident that the remaining units will be taken shortly.
Globe’s Managing Director Phil Scrafton is pleased to be able to confirm that he will be attending MIPIM in March. Having missed the event for the last few years as the company ‘hunkered down’ during the worst of the recession we now see a more promising economic environment and the opportunity to expand our client base and work programme.
This year’s event in Cannes will be the 25th MIPIM which is an international property event held over the course of 4 days. The event is seen as the key property event of the year with well over 50,000 people from all corners of the property sector attending.
If you would like to meet with Phil whilst at the event please contact him directly or through the office to agree a time and venue.
Working with Neil Cawley RIBA, Globe has successfully secured planning permission for the conversion of a former beehive works to create an attractive residential scheme. The scheme will create 11 houses through conversion of the existing buildings on site, as well as three new modern houses. The site, in Wragby, Lincolnshire became available when the owners, EH Thorne Beehives Ltd relocated to larger premises. EH Thorne have a long history on the site and within the village so it was important for the scheme to retain a references to this heritage. However, a modern approach was taken to the design of the new houses whilst improvements to the original buildings as part of their conversion are also contemporary in style, complementing historic features where appropriate.
Changes are afoot within Globe as Director, Steve Kemp, leaves to focus full time on the international business that has been established through Globe Consultants International. That business will be renamed “Open Plan” and everyone at Globe Consultants Limited wishes Steve, Charlotte and Laura every success in 2014 and beyond.
The move coincides with investment decisions at Globe Consultants Limited to open offices in Leeds and London. Whilst the investment is initially a modest one, it provides staff a base from which to service our existing clients in and around Yorkshire, London and the South East. We pride ourselves in providing the very best services at a very competitive rate. Locating our Headquarters in the East Midlands is a fundamental reason for that but we are also conscious that we can offer even better services by having a working environment close to our valued clients away from Lincoln.
The decision to take office space in Leeds and London means that we have a local presence and a base for staff to use when working in the area, meeting clients, visiting sites and engaging with either planning officers or professional colleagues. We also hope to expand our client base in these areas by building on the relationships we already have and forming many new ones.
I’d like to take this opportunity to wish everyone a fantastic festive season and a prosperous, healthy and rewarding 2014.
Please note that the views expressed here should not be taken as professional advice nor should they be relied upon in relation to any specific case or matter or in substitution for formal and case-specific advice. No liability or responsibility is accepted for any reliance placed or steps taken as a result of reliance upon any view(s) expressed in these blogs.
Moreover although best efforts will be taken at the time of posting any entry on this blog, by its very nature the information contained or discussed within this blog may not be accurate, complete or in-date by the time it is read. No liability or responsibility is accepted for any reliance placed or steps taken (or not taken) as a result of reliance upon information contained or discussed within or omitted from this blog.
If you require advice on a specific matter please do get in touch.